Just Eat Takeaway.com: Q1 2022 Trading Update

Amsterdam / NL. (tkwy) Just Eat Takeaway.com N.V., hereafter the «Company» or together with its subsidiaries «Just Eat Takeaway.com», one of the world’s largest online food delivery marketplaces, hereby issues a trading update for the first quarter of 2022. Chief Executive Jitse Groen: «After two years of exceptional growth, we maintain the same high level of orders that were processed during the Covid-19 restrictions. Our priority for 2022 lies in enhancing profitability and strengthening our business. We expect profitability to gradually improve throughout the year, and to return to positive adjusted Ebitda in 2023.»


  • Just Eat Takeaway.com maintained the high level of Orders that were processed during the Covid-19 restrictions in the first quarter of last year. In the first quarter of 2022, Just Eat Takeaway.com processed 264 million Orders, roughly flat compared with the same period in 2021.
  • Gross Transaction Value (GTV) amounted to EUR 7.2 billion in the first quarter of 2022, up 4 percent compared with the same period of 2021, driven by a higher Average Transaction Value.
  • During the pandemic, the Company benefited from a rapidly increasing consumer base in a short period of time, adding more than 20 million active consumers since April 2020. As a result, the Company temporarily experiences a corresponding higher-than-normal absolute churn level in the first half of 2022, despite a lower relative churn level of this new consumer group versus pre-pandemic cohorts. While growth in the second quarter of 2022 will remain challenging, key growth drivers, such as Average Monthly Order Frequency and Returning Consumers are expected to remain above pre-pandemic and even above pandemic levels.
  • Management considers enhancing profitability as one of its highest priorities in 2022, with a clear focus on (i) increasing revenue per order, (ii) improving courier costs per order, and (iii) reducing overheads and operating expenses. Consequentially, management expects to reach positive adjusted Ebitda for the full year 2023.
  • The Company continues to strengthen its on-demand grocery delivery proposition, with significant progress achieved in the period, including new partnerships with Central England Co-op in the UK and Albert Heijn and Spar in the Netherlands. Progression also continues in Canada, with a total of 11 Skip Express Lanes now in operation.
  • The Company’s new, long-term global strategic partnership with McDonald’s is expected to drive operational and efficiency improvements, as well as additional marketing exposure.
  • Management updates its guidance for the full year of 2022:
    • GTV to grow by mid-single digit year-on-year in 2022 (previously mid-teens)
    • 2022 adjusted Ebitda margin in the range of minus 0.5 percent to minus 0.7 percent of GTV (previously minus 0.6 percent to minus 0.8 percent)
      • The long-term objectives remain unchanged:
      • In excess of EUR 30 billion of GTV to be added over the next five years
      • Long term group adjusted Ebitda margin in excess of 5 percent of GTV
  • The Management Board confirms its alignment with shareholders in wanting to both create and realise value from the Company’s highly attractive portfolio of assets. As such, management is currently, together with its advisers, actively exploring the introduction of a strategic partner into and/or the partial or full sale of Grubhub. There can be no certainty that any such strategic actions will be agreed or what the timing of such agreements will be. Further announcements will be made as and when appropriate.