Dublin / OH. (thi) Tim Hortons Inc. (THI) released its second annual 2011 sustainability and responsibility report titled «Making a True Difference», outlining the company´s fiscal year 2011 performance against goals and commitments set in 2009. The company made firm commitments and reported results focusing on three sustainability pillars which include individuals, communities and the planet.
«Sustainability and responsibility is a key corporate priority for Tim Hortons and although we have had many initiatives in place for many years, this is only our second year formally reporting and sharing our performance publicly», said Paul House, Executive Chairman, President and CEO. «We are continually looking at opportunities to enhance our performance and within this report we also share our next steps and future goals». Highlights of the 2011 report include:
Individuals
- Healthier menu options made available across product categories and increased communication of positive attributes and options within the Tim Hortons menu
- Continued focus on sodium reduction resulting in lowered sodium levels in hot beverages, muffins and deli meats
- 100 percent response rate on guest enquiries received by Corporate Guest Services team
Communities
- Tim Horton Children´s Foundation (THCF) welcomed 13’414 campers in 2011
- In 2011, THCF gave out 243 bursaries for post-secondary education worth 600’000 USD to graduates of the Youth Leadership Program
- Approximately 9,9 million USD was raised on Camp Day in 2011, benefiting the THCF
- 16 million USD invested in community initiatives across Canada and the United States
- Smile Cookie program raised four million USD for local charities across Canada and the United States
- Developed and implemented programs and initiatives within the Education, Employment, Empowering Youth and Economic Development pillars of «Horizons» – Tim Hortons Aboriginal Relations Program
- In 2011, the Tim Hortons Coffee Partnership performed more than 10’000 technical training demonstrations for project farmers, recycled and/or treated 80 percent of water on project farms and successfully discouraged 100 percent of farmers from using banned pesticides
The Planet
- The number of restaurants diverting our hot beverage cups and other paper packaging increased by 22 percent in 2011 to more than 800 restaurants
- «Cup-to-Tray» program which recycles the company´s hot beverage cups into take-out trays was launched in 156 restaurants in Nova Scotia
- Four restaurants were registered for LEED certification in 2011 and the company has set a goal for 30 additional restaurants for LEED certification by the end of 2016
- Achievement of a 6,7 percent increase in fuel efficiency of the company´s distribution fleet since 2008
- Animal Welfare Policy was revised and commitment made to source one percent of system-wide eggs from enriched-cage hen housing systems as well as to encourage the pork industry to move away from using gestation crates over time
Other report highlights include the company responding to the Carbon Disclosure Project and placing in the Top five disclosure scorers in Canada, and being added to the Dow Jones Sustainability North America Index (DJSI). Tim Hortons was also awarded the 2011 Canadian Franchise Association Corporate Citizen Award. In the creation of Tim Hortons´ 2011 «Making a True Difference» report, the company followed the Global Reporting Initiative G3.1 Sustainability Reporting Guidelines.
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